Free WhatsApp Message Templates — 30+ Ready-Made

30+ FREE TEMPLATES

Browse 30+ ready-to-use WhatsApp Business message templates. Copy, customize variables, and start sending in minutes.

Find your fit

The library

30 templates

Welcome MessagesGeneral

Welcome New Customer

Greet first-time customers with a warm welcome and point them to helpful resources.

Customer onboarding

Welcome MessagesE-Commerce

Welcome After First Purchase

Thank first-time buyers and encourage them to explore more of your products.

{{customer_name}}{{business_name}}{{order_id}}+2 more

Post-first-purchase

Welcome MessagesGeneral

Welcome Newsletter Subscriber

Welcome new subscribers and set expectations for the type of content they will receive.

Newsletter onboarding

Order ConfirmationsE-Commerce

Order Confirmed

Confirm an order has been received and provide tracking expectations.

{{customer_name}}{{order_id}}{{item_summary}}+2 more

Post-purchase

Order ConfirmationsFood & Beverage

Restaurant Order Confirmed

Confirm a food order with estimated preparation and delivery time.

{{restaurant_name}}{{order_id}}{{item_list}}+3 more

Food delivery confirmation

Order ConfirmationsServices

Service Booking Confirmed

Confirm a service booking with appointment details and what to bring.

{{customer_name}}{{service_name}}{{appointment_date}}+4 more

Service booking confirmation

Appointment RemindersHealthcare

24-Hour Appointment Reminder

Remind customers of their appointment 24 hours in advance to reduce no-shows.

{{customer_name}}{{service_name}}{{appointment_date}}+2 more

Appointment reminder

Appointment RemindersGeneral

1-Hour Appointment Reminder

Send a final reminder one hour before the appointment with directions.

{{customer_name}}{{appointment_time}}{{location}}+3 more

Last-minute reminder

Appointment RemindersHealthcare

Dental Appointment Reminder

Specialized reminder for dental practices with pre-visit instructions.

{{patient_name}}{{clinic_name}}{{appointment_date}}+3 more

Dental appointment reminder

Shipping UpdatesE-Commerce

Order Shipped Notification

Notify customers when their order has been shipped with tracking information.

{{customer_name}}{{order_id}}{{carrier_name}}+3 more

Shipment notification

Shipping UpdatesE-Commerce

Out for Delivery

Let customers know their package is out for delivery today.

{{customer_name}}{{order_id}}{{delivery_window}}+2 more

Delivery day notification

Shipping UpdatesE-Commerce

Order Delivered Confirmation

Confirm successful delivery and prompt the customer for feedback.

{{customer_name}}{{order_id}}{{delivery_address}}+2 more

Delivery confirmation

Payment RemindersGeneral

Payment Due Reminder

Remind customers about an upcoming payment before the due date.

{{customer_name}}{{amount}}{{due_date}}+2 more

Pre-due-date reminder

Payment RemindersGeneral

Overdue Payment Notice

Notify customers about overdue payments with urgency while remaining professional.

{{customer_name}}{{amount}}{{invoice_number}}+2 more

Overdue payment follow-up

Payment RemindersGeneral

Payment Received Confirmation

Confirm that a payment has been received and provide a receipt link.

{{customer_name}}{{amount}}{{invoice_number}}+3 more

Payment confirmation

Support Follow-UpsGeneral

Support Ticket Created

Acknowledge receipt of a support request and set response time expectations.

{{customer_name}}{{ticket_id}}{{ticket_subject}}+3 more

Support acknowledgment

Support Follow-UpsGeneral

Support Ticket Resolved

Notify the customer that their issue has been resolved and request feedback.

{{customer_name}}{{ticket_id}}{{ticket_subject}}+1 more

Ticket resolution follow-up

Support Follow-UpsGeneral

Post-Support Satisfaction Check

Follow up 48 hours after ticket resolution to check if the issue is truly resolved.

Customer satisfaction survey

Marketing PromotionsE-Commerce

Flash Sale Announcement

Announce a limited-time flash sale with urgency and a direct link to shop.

{{discount_percent}}{{business_name}}{{end_time}}+2 more

Flash sale promotion

Marketing PromotionsE-Commerce

Seasonal Promotion

Promote seasonal offers tied to holidays or events with curated product picks.

{{customer_name}}{{season_name}}{{discount_percent}}+6 more

Seasonal marketing

Marketing PromotionsE-Commerce

New Product Launch

Announce a new product or feature launch with early-access incentives.

{{customer_name}}{{product_name}}{{product_description}}+5 more

Product launch announcement

Feedback RequestsE-Commerce

Post-Purchase Review Request

Ask customers to leave a review after receiving their order.

{{customer_name}}{{product_name}}{{review_url}}+2 more

Review collection

Feedback RequestsGeneral

NPS Survey

Send a Net Promoter Score survey to measure customer loyalty.

NPS measurement

Feedback RequestsServices

Service Experience Feedback

Collect feedback after a service visit or consultation.

{{customer_name}}{{business_name}}{{visit_date}}+1 more

Service quality feedback

Abandoned CartE-Commerce

Abandoned Cart — 1 Hour

Gently remind customers about items left in their cart within the first hour.

{{customer_name}}{{item_count}}{{item_list}}+2 more

Cart recovery — first touch

Abandoned CartE-Commerce

Abandoned Cart — 24 Hours with Discount

Follow up 24 hours later with a discount incentive to recover the sale.

{{customer_name}}{{item_list}}{{discount_code}}+2 more

Cart recovery — discount offer

Abandoned CartE-Commerce

Abandoned Cart — Social Proof

Use social proof and scarcity to motivate cart completion.

{{customer_name}}{{product_name}}{{review_snippet}}+6 more

Cart recovery — social proof

Re-EngagementE-Commerce

30-Day Re-Engagement

Reach out to customers who have been inactive for 30 days with a special offer.

{{customer_name}}{{business_name}}{{new_feature_1}}+4 more

30-day win-back

Re-EngagementRetail

Loyalty Reward Re-Engagement

Re-engage customers by reminding them about their unused loyalty points.

{{customer_name}}{{points_balance}}{{business_name}}+3 more

Loyalty points reminder

Re-EngagementGeneral

We Want You Back

A heartfelt re-engagement message for long-inactive customers with a no-strings incentive.

{{customer_name}}{{business_name}}{{gift_description}}+3 more

Long-term win-back

How it works

Four steps, no code. Pick, personalize, and press send.

STEP 1

Pick a template

From the free library

STEP 2

Customize variables

Swap in your details

STEP 3

Send on WhatsApp

Personalized at scale

STEP 4

Convert & follow up

Replies turn into deals

Why these work

Every template is built on proven messaging best practices — timing, variables, and opt-outs included.

Each template ships with editable variables and field-tested guidance, so you can personalize at scale without guessing what converts.

SEND AT SCALE

Connect your WhatsApp Business API, import these templates, and start sending personalized messages at scale. No coding required.

Get Started with Skode Flow

Build Custom Template

WhatsApp message templates, ready to copy and send

Browse by category

All templates

Welcome New Customer

Welcome After First Purchase

Welcome Newsletter Subscriber

Order Confirmed

Restaurant Order Confirmed

Service Booking Confirmed

24-Hour Appointment Reminder

1-Hour Appointment Reminder

Dental Appointment Reminder

Order Shipped Notification

Out for Delivery

Order Delivered Confirmation

Payment Due Reminder

Overdue Payment Notice

Payment Received Confirmation

Support Ticket Created

Support Ticket Resolved

Post-Support Satisfaction Check

Flash Sale Announcement

Seasonal Promotion

New Product Launch

Post-Purchase Review Request

NPS Survey

Service Experience Feedback

Abandoned Cart — 1 Hour

Abandoned Cart — 24 Hours with Discount

Abandoned Cart — Social Proof

30-Day Re-Engagement

Loyalty Reward Re-Engagement

We Want You Back

From library to live message

Every template is built on proven messaging best practices — timing, variables, and opt-outs included.

Send these templates with Skode Flow