Abandoned CartE-Commerce
Use social proof and scarcity to motivate cart completion.
WhatsApp preview
Template message
314 charsHi {{customer_name}}, still thinking about {{product_name}}? Here's what others are saying: "{{review_snippet}}" — {{reviewer_name}} Rated {{star_rating}}/5 by {{review_count}} customers. Only {{stock_count}} left in stock! Grab yours: {{product_url}} Free shipping on orders over {{free_shipping_threshold}}.
Variables (9)
{{customer_name}}
The customer's first name or full name
{{product_name}}
Name of the product
{{review_snippet}}
Short excerpt from a customer review
{{reviewer_name}}
Name of the reviewer
{{star_rating}}
Average star rating (e.g., 4.8)
{{review_count}}
Total number of reviews
{{stock_count}}
Remaining stock quantity
{{product_url}}
Direct link to the product page
{{free_shipping_threshold}}
Minimum order for free shipping
Best practices
Use real reviews and star ratings — fabricated social proof damages trust.
Mention stock levels only when genuinely low.
Combine social proof with free shipping to remove two objections at once.
Send 48 hours after the first abandoned cart message.
#abandoned cart#social proof#scarcity#reviews
Three steps
STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 9 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
Send this template with Skode Flow
Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.