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Feedback RequestsE-Commerce

Ask customers to leave a review after receiving their order.

WhatsApp preview

Your Business

Business Account

Hi {{customer_name}}, we hope you're enjoying your {{product_name}}! We'd love to hear your thoughts. Leave a quick review and help other shoppers decide: {{review_url}} Your feedback means the world to us. As a thank-you, enjoy {{discount_percent}}% off your next order with code {{reward_code}}.

12:00 PM

Type a message

Template message

300 chars
Hi {{customer_name}}, we hope you're enjoying your {{product_name}}!

We'd love to hear your thoughts. Leave a quick review and help other shoppers decide:

{{review_url}}

Your feedback means the world to us. As a thank-you, enjoy {{discount_percent}}% off your next order with code {{reward_code}}.

Variables (5)

{{customer_name}}

The customer's first name or full name

{{product_name}}

Name of the product

{{review_url}}

Link to leave a review

{{discount_percent}}

Discount percentage value

{{reward_code}}

Reward or thank-you discount code

Best practices

Send 3-5 days after delivery — enough time to use the product but not so long they forget.

Incentivize with a small discount to boost review submission rates.

Include a direct link to the review page — every extra click reduces conversions.

Mention the specific product name to jog their memory.

#review#feedback#post-purchase#social proof
Three steps

STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 5 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
Keep exploring

Send this template with Skode Flow

Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.