Feedback RequestsServices
Collect feedback after a service visit or consultation.
WhatsApp preview
Template message
293 charsHi {{customer_name}}, thank you for visiting {{business_name}} on {{visit_date}}. How was your experience with {{staff_name}}? Reply with: 1 - Amazing 2 - Good 3 - Average 4 - Below expectations Want to share more details? Just type your thoughts after your rating. We appreciate your time!
Variables (4)
{{customer_name}}
The customer's first name or full name
{{business_name}}
Your company or brand name
{{visit_date}}
Date of the service visit
{{staff_name}}
Name of the staff member who served them
Best practices
Send within 2 hours of the service visit while the experience is fresh.
Mention the specific staff member to collect actionable feedback.
Use numbered options for easy one-tap responses.
Allow free-text follow-up for customers who want to elaborate.
#feedback#service#staff rating#experience
Three steps
STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 4 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
Send this template with Skode Flow
Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.