Appointment RemindersGeneral
Send a final reminder one hour before the appointment with directions.
WhatsApp preview
Template message
255 charsHi {{customer_name}}, your appointment is in 1 hour! Time: {{appointment_time}} Location: {{location}} Directions: {{directions_link}} Please bring: {{required_items}} Running late? Call us at {{support_phone}} and we'll do our best to accommodate you.
Variables (6)
{{customer_name}}
The customer's first name or full name
{{appointment_time}}
Time of the appointment
{{location}}
Appointment location or address
{{directions_link}}
Link to map directions
{{required_items}}
Items the customer should bring
{{support_phone}}
Your support phone number
Best practices
Include a directions link — last-minute navigation issues are the top cause of late arrivals.
Remind them what to bring so they do not arrive unprepared.
Provide a phone number for late arrivals instead of just a chat reply.
Keep the tone helpful and reassuring, not pushy.
#reminder#appointment#urgent#1-hour
Three steps
STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 6 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
Send this template with Skode Flow
Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.