Skip to main content
Order ConfirmationsE-Commerce

Confirm an order has been received and provide tracking expectations.

WhatsApp preview

Your Business

Business Account

Hi {{customer_name}}, your order has been confirmed! Order #{{order_id}} Items: {{item_summary}} Total: {{order_total}} Estimated delivery: {{delivery_date}} You'll receive a tracking link once your order ships. Thank you for shopping with us!

12:00 PM

Type a message

Template message

246 chars
Hi {{customer_name}}, your order has been confirmed!

Order #{{order_id}}
Items: {{item_summary}}
Total: {{order_total}}

Estimated delivery: {{delivery_date}}

You'll receive a tracking link once your order ships. Thank you for shopping with us!

Variables (5)

{{customer_name}}

The customer's first name or full name

{{order_id}}

The unique order or reference number

{{item_summary}}

Brief summary of ordered items

{{order_total}}

Total order amount with currency symbol

{{delivery_date}}

Expected delivery date

Best practices

Send immediately after the order is placed for maximum customer confidence.

Include the order number prominently so customers can reference it.

Set realistic delivery expectations to reduce support inquiries.

Keep financial amounts formatted clearly with currency symbols.

#order#confirmation#e-commerce#receipt
Three steps

STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 5 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
Keep exploring

Send this template with Skode Flow

Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.