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Payment RemindersGeneral

Notify customers about overdue payments with urgency while remaining professional.

WhatsApp preview

Your Business

Business Account

Hi {{customer_name}}, your payment of {{amount}} for Invoice #{{invoice_number}} was due on {{due_date}} and is now overdue. To avoid any service interruption, please complete your payment as soon as possible. Pay now: {{payment_link}} If you're facing difficulties, reply to this message and we'll work out a plan together.

12:00 PM

Type a message

Template message

327 chars
Hi {{customer_name}}, your payment of {{amount}} for Invoice #{{invoice_number}} was due on {{due_date}} and is now overdue.

To avoid any service interruption, please complete your payment as soon as possible.

Pay now: {{payment_link}}

If you're facing difficulties, reply to this message and we'll work out a plan together.

Variables (5)

{{customer_name}}

The customer's first name or full name

{{amount}}

Payment amount with currency symbol

{{invoice_number}}

Invoice or bill number

{{due_date}}

Payment due date

{{payment_link}}

Direct link to complete payment

Best practices

Send 1-3 days after the due date — do not wait weeks.

Mention potential consequences (service interruption) without being aggressive.

Offer a way to discuss payment plans — empathy increases recovery rates.

Include the original due date so the customer understands the timeline.

#payment#overdue#collections#billing
Three steps

STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 5 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
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Send this template with Skode Flow

Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.