Shipping UpdatesE-Commerce
Let customers know their package is out for delivery today.
WhatsApp preview
Template message
257 charsHi {{customer_name}}, your order #{{order_id}} is out for delivery! Expected today between {{delivery_window}} Delivery to: {{delivery_address}} Make sure someone is available to receive the package. Track live: {{tracking_url}} Thanks for your patience!
Variables (5)
{{customer_name}}
The customer's first name or full name
{{order_id}}
The unique order or reference number
{{delivery_window}}
Estimated delivery time window
{{delivery_address}}
Customer delivery address
{{tracking_url}}
Link to track the shipment
Best practices
Include a delivery window so the customer can plan their day.
Confirm the delivery address in case the customer wants to redirect.
Provide a live tracking link for real-time updates.
Send early in the morning when the package goes on the delivery truck.
#shipping#delivery#last mile#out for delivery
Three steps
STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 5 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
Send this template with Skode Flow
Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.