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Shipping UpdatesE-Commerce

Let customers know their package is out for delivery today.

WhatsApp preview

Your Business

Business Account

Hi {{customer_name}}, your order #{{order_id}} is out for delivery! Expected today between {{delivery_window}} Delivery to: {{delivery_address}} Make sure someone is available to receive the package. Track live: {{tracking_url}} Thanks for your patience!

12:00 PM

Type a message

Template message

257 chars
Hi {{customer_name}}, your order #{{order_id}} is out for delivery!

Expected today between {{delivery_window}}
Delivery to: {{delivery_address}}

Make sure someone is available to receive the package. Track live: {{tracking_url}}

Thanks for your patience!

Variables (5)

{{customer_name}}

The customer's first name or full name

{{order_id}}

The unique order or reference number

{{delivery_window}}

Estimated delivery time window

{{delivery_address}}

Customer delivery address

{{tracking_url}}

Link to track the shipment

Best practices

Include a delivery window so the customer can plan their day.

Confirm the delivery address in case the customer wants to redirect.

Provide a live tracking link for real-time updates.

Send early in the morning when the package goes on the delivery truck.

#shipping#delivery#last mile#out for delivery
Three steps

STEP 1
Copy the template
Grab the message text with one click — variables and all.
STEP 2
Replace variables
Swap the 5 placeholders with your real customer data.
STEP 3
Send via WhatsApp
Submit for approval and broadcast through Skode Flow.
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Send this template with Skode Flow

Import this template into Skode Flow, connect your WhatsApp Business API, and start sending personalized messages to your customers.