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INTEGRATION

AvailableCommunication

Connect Exotel to Skode CRM for India-optimized cloud telephony. Automatically log calls from your Exotel business numbers to CRM lead timelines. Perfect for Indian businesses using local phone infrastructure.

What you get

Automatic call logging from Exotel numbers

Call recording sync to CRM timelines

India-specific number format support

IVR and call routing integration

Agent performance tracking

Click-to-call from CRM records

Call duration and outcome tracking

Multi-location support for Indian businesses

Setup guide

How to get Exotel working with Skode CRM.

1

Create an Exotel account with your Indian business numbers

2

Navigate to Skode CRM Settings → Integrations → Exotel

3

Configure the webhook endpoint for Exotel events

4

Map call data fields to CRM lead properties

5

Start receiving automatic call logs in your CRM

Part of Skode CRM

Exotel integrates with Skode CRM for India-focused cloud telephony and call management.

FAQ

How do I connect Exotel with Skode?

Connecting Exotel to Skode CRM takes 5 steps: Create an Exotel account with your Indian business numbers; Navigate to Skode CRM Settings → Integrations → Exotel; Configure the webhook endpoint for Exotel events; Map call data fields to CRM lead properties; Start receiving automatic call logs in your CRM. No developer setup is required — you can complete it from your Skode dashboard.

What can I do with the Exotel integration?

With the Exotel integration you can: Automatic call logging from Exotel numbers; Call recording sync to CRM timelines; India-specific number format support. Everything stays in sync with Skode CRM.

Is the Exotel integration available now?

Yes — the Exotel integration is available now as part of Skode CRM, in the Communication category.

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