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INTEGRATION

AvailableCommunication

Connect Twilio to Skode CRM and Skode Flow for SMS messaging and voice calling. Send automated SMS follow-ups, make click-to-call from lead records, log call recordings to timelines, and use Twilio phone numbers for your sales team.

What you get

SMS sending and receiving from CRM contact records

Click-to-call dialing from lead and deal pages

Call recording and logging to contact timelines

Automated SMS workflows for lead follow-up

Twilio phone number provisioning and management

Setup guide

How to get Twilio working with Skode Platform.

1

Create or sign in to your Twilio account

2

Copy your Twilio Account SID and Auth Token

3

Navigate to Settings > Integrations > Twilio in Skode CRM

4

Enter your Twilio credentials and select a phone number

5

Configure SMS templates and calling preferences

6

Start making calls and sending SMS from your CRM

Part of Skode Platform

Twilio integrates with both Skode CRM and Skode Flow for omnichannel communication.

FAQ

How do I connect Twilio with Skode?

Connecting Twilio to Skode Platform takes 6 steps: Create or sign in to your Twilio account; Copy your Twilio Account SID and Auth Token; Navigate to Settings > Integrations > Twilio in Skode CRM; Enter your Twilio credentials and select a phone number; Configure SMS templates and calling preferences; Start making calls and sending SMS from your CRM. No developer setup is required — you can complete it from your Skode dashboard.

What can I do with the Twilio integration?

With the Twilio integration you can: SMS sending and receiving from CRM contact records; Click-to-call dialing from lead and deal pages; Call recording and logging to contact timelines. Everything stays in sync with Skode Platform.

Is the Twilio integration available now?

Yes — the Twilio integration is available now as part of Skode Platform, in the Communication category.

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