Skip to main content
Skode -- AI-powered CRM and messaging platform

EU & UK Representative Contact

Last updated: April 21, 2026

Skode Technologies Private Limited ("Skode," "we," "us," or "our"), a private limited company incorporated in India with registered office at Thirumangalath, Chelavur, Kozhikode – 673571, Kerala, India, is committed to protecting the privacy and data rights of individuals in the European Union (EU), European Economic Area (EEA), and the United Kingdom (UK). As Skode is established outside those regions, Article 27 of the GDPR and of the UK GDPR require Skode to designate representatives in the EU and UK to act as local points of contact for data subjects and supervisory authorities.

Current status. Skode is in the process of appointing a formal EU representative and a formal UK representative. Until those appointments are concluded, all enquiries that would be directed to a representative are handled directly by our Data Protection Officer and, on request, by post to our registered office in India, as set out below.

1. EU Representative (GDPR Article 27)

Pursuant to Article 27 of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), Skode is in the process of designating an EU representative.

  • Status: Appointment in progress. Expected Q2 2026. Skode will not onboard customers established in the EU/EEA until the representative is formally designated.
  • Name: To be confirmed.
  • Address: To be confirmed upon formal appointment (EU member state).
  • Interim contact for EU data subjects and supervisory authorities:
    • Email the Data Protection Officer at dpo@skode.ai.
    • Post: Data Protection Officer, Skode Technologies Private Limited, Thirumangalath, Chelavur, Kozhikode – 673571, Kerala, India.
    • EU-specific mailbox: eu-representative@skode.ai (monitored by the DPO until the formal EU representative is in place).

We are onboarding a GDPR representation service to act as Skode’s formal EU Article 27 representative. In the interim, all EU data subject enquiries and supervisory authority communications are handled by our Data Protection Officer. This page will be updated as soon as the appointment is confirmed.

1.1 Role of the EU Representative

The EU Representative serves as a point of contact for data subjects in the EU/EEA and for supervisory authorities regarding all issues related to the processing of personal data of individuals in the EU/EEA. The EU Representative's responsibilities include:

  • Receiving and forwarding inquiries from EU/EEA data subjects regarding the processing of their personal data and the exercise of their rights under the GDPR.
  • Serving as a contact point for EU/EEA supervisory authorities regarding data protection matters.
  • Maintaining a record of processing activities as required by GDPR Article 30 and making it available to supervisory authorities upon request.
  • Cooperating with supervisory authorities on any matter related to the processing of personal data by Skode.

The appointment of an EU Representative does not affect the obligations or liability of Skode under the GDPR. Skode remains fully responsible for ensuring compliance with the GDPR.

2. UK Representative (UK GDPR Article 27)

Pursuant to Article 27 of the UK General Data Protection Regulation ("UK GDPR"), as retained and amended under the Data Protection Act 2018, Skode is in the process of designating a UK representative.

  • Status: Appointment in progress. Expected Q2 2026. Skode will not onboard customers established in the United Kingdom until the representative is formally designated.
  • Name: To be confirmed.
  • Address: To be confirmed upon formal appointment (United Kingdom).
  • Interim contact for UK data subjects and the ICO:
    • Email the Data Protection Officer at dpo@skode.ai.
    • Post: Data Protection Officer, Skode Technologies Private Limited, Thirumangalath, Chelavur, Kozhikode – 673571, Kerala, India.
    • UK-specific mailbox: uk-representative@skode.ai (monitored by the DPO until the formal UK representative is in place).

We are onboarding a UK representation service to act as Skode’s formal UK GDPR Article 27 representative. In the interim, all UK data subject enquiries and ICO communications are handled by our Data Protection Officer. This page will be updated as soon as the appointment is confirmed.

2.1 Role of the UK Representative

The UK Representative serves as a local point of contact for data subjects in the UK and the Information Commissioner's Office (ICO) regarding all issues related to the processing of personal data of individuals in the UK. The UK Representative's responsibilities mirror those of the EU Representative within the UK jurisdiction.

3. Why We Have Representatives

Under GDPR Article 27 and UK GDPR Article 27, organizations that are established outside the EU/EEA or UK but offer goods or services to, or monitor the behavior of, individuals in these regions are required to appoint a local representative. The representative acts as a local contact point to facilitate communication between the organization, data subjects, and supervisory authorities.

Skode provides CRM and business-communication services to customers worldwide, including customers in the EU/EEA and UK. We are appointing representatives in both regions to ensure that individuals and authorities can reach us regarding data-protection matters. Until the appointments are in place, the interim contact methods above apply.

4. How to Contact Our Representatives

You may contact our EU or UK Representative by any of the following methods:

  • EU Representative Email: eu-representative@skode.ai
  • UK Representative Email: uk-representative@skode.ai
  • Written correspondence: Until the EU/UK postal addresses are confirmed, please send written correspondence to: Skode Technologies Private Limited, Thirumangalath, Chelavur, Kozhikode – 673571, Kerala, India.

You may also contact Skode directly for any data protection inquiries:

5. Data Subject Requests via Representative

You may submit data subject requests (access, rectification, erasure, restriction, portability, or objection) through our EU or UK Representative. The representative will forward your request to our Data Protection Officer for processing.

When submitting a request through a representative, please include:

  • Your full name and email address associated with your Skode account.
  • A description of the right you wish to exercise.
  • Any relevant details to help us locate your data.

We will respond to verified data subject requests within the timeframes required by applicable law — 30 days under GDPR (extendable by an additional 60 days for complex requests) and 30 days under UK GDPR. For more information on the data subject request process, see our Data Subject Access Requests (DSAR) page.

6. Supervisory Authority Contact Information

If you are not satisfied with our response to your data protection inquiry or believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

6.1 United Kingdom

Information Commissioner's Office (ICO)

  • Website: https://ico.org.uk
  • Phone: 0303 123 1113
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

6.2 European Union

You may lodge a complaint with the supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred. A list of EU data protection authorities is available on the European Data Protection Board (EDPB) website at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

Common supervisory authorities include:

  • Ireland: Data Protection Commission (DPC) — www.dataprotection.ie
  • France: Commission Nationale de l'Informatique et des Libertés (CNIL) — www.cnil.fr
  • Germany: Contact the relevant state-level data protection authority (Landesdatenschutzbehörde).
  • Netherlands: Autoriteit Persoonsgegevens (AP) — www.autoriteitpersoonsgegevens.nl

7. Appointment Timeline

Skode is actively engaging GDPR representation services to appoint formal representatives in both the EU and UK. Our target completion date is Q2 2026. Until formal appointments are made, our Data Protection Officer serves as the primary point of contact for all data protection matters in these jurisdictions.

We will update this page when our EU or UK Representatives are formally appointed or when there are changes to representative contact information. Material updates will be reflected in the "Last updated" date at the top of this page.

8. General Contact

For any data protection inquiries, you may also contact us directly: