Connect your Instagram Business account to Skode Flow and manage all direct messages, story replies, and ad responses from a single unified inbox. Automate responses with AI and never miss a lead from Instagram.
Unified inbox for Instagram DMs and story replies
Auto-reply to story mentions and comments
AI chatbot for Instagram conversations
Instagram ad lead capture and auto-response
Rich media support in conversations
Customer profile enrichment from Instagram data
Conversation tagging and categorization
Response time tracking and SLA monitoring
Multi-agent support with assignment rules
Instagram-specific analytics and reporting
How to get Instagram Direct Messages working with Skode Flow.
Ensure you have an Instagram Business or Creator account
Connect your Facebook Page to Instagram
Authorize Skode Flow to access your Instagram account
Configure auto-reply rules and AI chatbot
Set up agent assignment and routing rules
Start managing Instagram conversations
Instagram DMs are natively integrated into Skode Flow alongside WhatsApp, SMS, and more.
How do I connect Instagram Direct Messages with Skode?
Connecting Instagram Direct Messages to Skode Flow takes 6 steps: Ensure you have an Instagram Business or Creator account; Connect your Facebook Page to Instagram; Authorize Skode Flow to access your Instagram account; Configure auto-reply rules and AI chatbot; Set up agent assignment and routing rules; Start managing Instagram conversations. No developer setup is required — you can complete it from your Skode dashboard.
What can I do with the Instagram Direct Messages integration?
With the Instagram Direct Messages integration you can: Unified inbox for Instagram DMs and story replies; Auto-reply to story mentions and comments; AI chatbot for Instagram conversations. Everything stays in sync with Skode Flow.
Is the Instagram Direct Messages integration available now?
Yes — the Instagram Direct Messages integration is available now as part of Skode Flow, in the Native category.
Browse 50+ integrations for CRM and messaging, or start with Skode Flow today.